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98% Open Rate

SMS
AUTOMATION

Text messages have a 98% open rate — compared to 20% for email. Automated SMS follow-ups, appointment reminders, two-way messaging, and review requests. $500 setup + $79/mo.

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People ignore emails. They miss phone calls. But they read every text message. SMS has a 98% open rate and 90% of messages are read within 3 minutes. For businesses that need fast, reliable communication with leads and customers, nothing beats text.

Our SMS automation system sends the right message at the right time — automatically. Appointment reminders that reduce no-shows by 40%. Follow-up texts after inquiries that convert 3x better than email. Review requests that get 5-star reviews on autopilot. Two-way messaging so customers can reply and have a real conversation.

98%
Open Rate
3 min
Average Read Time
45%
Response Rate
$79
Per Month

What's Included

A complete SMS automation system configured for your business workflows.

  • Automated appointment reminders (24hr + 1hr before)
  • Post-inquiry follow-up sequences
  • Two-way messaging — customers can reply directly
  • Review request automation after completed service
  • Missed call text-back (instant text when you can't answer)
  • Birthday and anniversary messages
  • Promotional campaign broadcasting
  • Opt-in/opt-out compliance management

Why SMS Converts Better

The numbers speak for themselves: 98% of texts are opened (vs 20% for email), 90% are read within 3 minutes (vs 6 hours for email), and SMS response rates are 45% (vs 6% for email). When you need someone to take action — confirm an appointment, leave a review, respond to an offer — text is the channel that gets it done.

SMS AUTOMATION FAQ

Is business texting legal?

Yes, as long as you have proper opt-in consent. We set up compliant opt-in forms and manage your subscriber list with proper TCPA compliance. Every message includes opt-out instructions.

Can customers reply to automated texts?

Yes. Our system supports full two-way messaging. When a customer replies, you get notified immediately and can respond from your phone or dashboard. It feels like a normal text conversation to the customer.

How many texts are included per month?

The base plan includes up to 1,000 messages per month, which covers most small businesses. Additional messages are available at competitive per-message rates if you need higher volume.

Will this work with my existing phone number?

We can set up a dedicated business number or, in many cases, text-enable your existing business line. We'll discuss the best option during your consultation.

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SMS AUTOMATION ACROSS METRO DETROIT

We provide sms automation services to businesses throughout Southeast Michigan.